Terms of Use

1. About ManagerMate

ManagerMate is an AI-powered coaching platform that helps managers prepare for difficult conversations, develop their leadership skills, and handle people challenges with confidence.

Your access to ManagerMate is provided through your organisation's subscription with us.

2. Your Account

You are responsible for:

• Keeping your login credentials secure
• All activity that occurs under your account
• Notifying us promptly if you suspect unauthorised access

3. Acceptable Use

When using ManagerMate, you agree not to:

• Share your account credentials with others
• Attempt to access other users' accounts or data
• Use the platform for any unlawful or harmful purpose
• Attempt to reverse engineer, copy, or extract our content or technology
• Upload harmful code or attempt to compromise our systems
• Use the platform in any way that disrupts the service for others

4. AI Coaching Disclaimer

• AI-generated advice is general guidance, not professional legal, HR, or medical advice
• You should use your own professional judgement when applying any guidance to real situations
• The platform may occasionally provide responses that aren't suitable for your specific circumstances
• We do not guarantee specific outcomes from using our Service

For complex employment matters, always consult with your HR team or appropriate professionals.

5. Your Content

When you interact with ManagerMate, you may share information about workplace situations. We use this content to provide coaching responses and improve our service. Your conversations remain confidential and are not shared with your employer. See our Privacy Policy for details.

6. Our Content

All content, features, and functionality of ManagerMate (including training materials, AI models, and platform design) are owned by ManagerMate Ltd and protected by intellectual property laws.

You may use the platform for your own professional development. You may not reproduce, distribute, or create derivative works from our content without permission.

7. Service Availability

We aim to keep ManagerMate available at all times, but the service may occasionally be unavailable for maintenance or due to circumstances beyond our control. We are not liable for any temporary unavailability.

8. Suspension

We may suspend your access if you breach these terms or if your organisation's subscription ends. Where possible, we will give you notice before taking action.

9. Liability

ManagerMate is provided as a coaching and development tool. We are not liable for decisions you make based on guidance from the platform, or for any indirect losses arising from your use of the service.

10. Changes to These Terms

We may update these terms from time to time. We will notify you of significant changes through the platform or by email.

11. Governing Law

These terms are governed by the laws of England and Wales.

12. Contact Us

If you have questions about these terms, please contact us:

MANAGERMATE LTD
Company Number: 17527841
Email: info@managermate.co.uk